IMPORTANT: Please review our privacy policy and following terms and conditions carefully. This Privacy Policy and Website Terms and Conditions (these “Terms” or “TOS”) are a legally binding contractual agreement between you (“you” or “your”) and IMMORTAL URNS™, LLC (“IMMORTAL URNS™, LLC “, “our”, “we” or “us”) pertaining to the access and use of the online services offered, and all products, information, content, media, printed materials, and online or other electronic documentation accessible from the website www.immortalurns.com or any sub-domains thereof or other social media accounts and websites that may be operated, controlled or managed by or for us (collectively, the “Website”). Immortality: Live Forever or Die Trying™, Immortal Urns™, and Cosmic Keepsakes™ are trademarks owned and can only be used exclusively by Immortal Urns™, LLC and its “authorized” affiliates. If you are entering into these Terms on behalf of a another person, company or other legal entity, you represent that you have the legal authority to bind such legal entity to these Terms, in which case “you” shall also include such entity.

Acceptance of Terms for Use; Amended Terms.

1.1 Acceptance. Your access to and use of the Website constitutes your acceptance of these Terms and to be contractually bound by these Terms and our Privacy Policy which are incorporated herein by reference (collectively, “Acceptance”). If you do not want to agree to these Terms or the Privacy Policy, you must not access or use the Website. By further accessing and/or conducting any transaction on this Website, or if and where prompted, clicking “I Agree” or similar acknowledgement, you agree that such electronic signatures shall have the same force and effect as an original signature with respect to these Terms and all written agreements entered into between you and us on the Website. You may revoke approval of this electronic signature process at any time with prior written notice to us; however this will result in our suspension or termination of your right to access the Website and use the Services (as defined in Section 3) absent your acknowledgment of agreement or consent by other valid legal means.

1.2 Amended Terms. We reserve the right to amend these Terms at any time by reasonable notice including, without limitation, by posting amended terms on the Website and such amended terms shall be binding upon you. You agree to review this Website and the Terms periodically to ensure that you are aware of any modifications. Your continued use of the Website following the posting of amended terms also constitutes Acceptance of all amended Terms. The amended Terms supersede all previous versions of the Terms. For this reason, we encourage you to review these Terms each time you access or use the Website and to print out a copy for your records. If you do not agree to any of the Terms, as now existing or later amended, please immediately exit this Website and do not further access, view this Website, order any Services, or use any features or Materials (as defined in Section 5.1).

License Grant. We hereby grant to you a limited, personal, nonexclusive, revocable and nontransferable license (without the right to sublicense) to access and use the Website and the Services subject to these Terms. WE DO NOT GRANT ANY LICENSES OR USE THEREOF OF OUR REGISTERED TRADEMARKS WITHOUT PRIOR AUTHORIZED CONSENT AND WRITTEN AGREEMENTS. YOU WILL BE BILLED BY OUR ATTORNEY SHOULD YOU VIOLATE THIS AGREEMENT AND FORCE US TO SEND CEASE AND DESIST LETTERS. Permission to reprint or electronically reproduce any information or Materials in whole or in part for any other purpose is expressly prohibited, unless prior written consent is obtained from us. You acknowledge that any proprietary information, Materials and intellectual property embodied in the Website are not and have not been licensed to you under these Terms. In addition, you acknowledge that the HTML code that we create to generate the pages of the Website is protected by copyright and intellectual property laws and is not licensed to you. All rights not expressly granted herein are reserved by us.
Website Services; Policies. We may offer from time-to-time , in certain ash-infused products and non-infused products for sale and order on or through the Website including, but not limited to any goods or services. The following terms pertain to your ability to partake of and use the good and services made available by us, our contractors, vendors, etc on or through the Website:

3.1 Availability of Service. We reserve the right to establish general practices and limits concerning the Services at any time and may modify such practices and limits at our sole discretion. You agree that we shall have no responsibility or liability to you or any third party for the modification, suspension, discontinuance or failure to deliver any Services to you, regardless of whether such failure was due to the established practices or limits of the Services or as a result of error, intentional misconduct, or negligence of us. We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.

3.2 Submission Requirements. In consideration of your use of the Website and the Services, you agree to provide current, accurate, true and complete information about yourself including, but not limited to, proper order details and shipping address information, and when requested by us to promptly update such information to be current, accurate, true and complete. Should you utilize any of our services or purchase any/or of our products, you will most likely sign a sales agreement that will supersede this agreement. If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we reserve the right to suspend or terminate your access and refuse any and all current or future use of the Website or the Services or any portion thereof. For online memorial services, you represent and warrant than any information you provide regarding a deceased individual is true and accurate, complies with the Acceptable Use Policy (described in Section 4), is not defamatory or offensive, does not contain any sensitive Personally Identifiable Information (for example, Protected Health Information as defined by the Health Insurance Portability and Accountability Act of 1996, as amended) and does not infringe on the intellectual property rights of any third party. You acknowledge and agree that we may, in our sole discretion, modify or remove any content which you submit to the online memorial services. By submitting content to the online memorial services, you grant to us a perpetual, irrevocable, worldwide, fully-paid, royalty-free, right and license (with right of sublicense) to use, display, modify, distribute, and make derivative works of any materials which you submit to the online memorial services, and understand that such materials will be publicly accessible.

3.3 Pricing. Pricing, retail policies and shipping charges applicable to the purchase of products are as set forth on the Website, and are incorporated into these Terms by reference. All costs and fees are quoted in U.S. dollars including PA State Sales Tax when applicable. We may in our sole discretion add, delete or change some or all of the prices of our products, services or shipping charges at any time without notice.

3.4 Typographical Errors. In the event any of our products or services are listed on the Website at an incorrect price due to typographical error, we reserve the sole right to refuse or cancel any orders placed for such incorrectly priced and listed products or services. We have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for such purchases and we cancel your order, IMMORTAL URNS™, LLC will issue a credit to your credit card account in the amount of the incorrect price. Otherwise, charge backs are not permitted.

3.5 Naturally Occurring Variations; Handmade Process. All of our COSMIC KEEPSAKES™ and IMMORTAL URNS™ are handmade on demand. As a result, all such items will be generally similar but will and can absolutely vary in exact sizing, color distribution, bubbles and cremains or ash placement. Therefore, these handmade items will not be identical to the images displayed on our Website or in any of our posted videos due to naturally occurring variations. We emphasize, and you hereby acknowledge and agree, that any and all variations in sizing, color distribution, bubbles and cremains or ash placement and any other characteristics occurring in these products do not, and shall not, constitute a defect in the quality or appearance of the product, and you hereby acknowledge by placing any order with us via the Website that you unconditionally accept such naturally occurring variations without the ability to seek a refund.

3.6 Order Acceptance Policy. The receipt of an order confirmation in any form from IMMORTAL URNS™, LLC does not, in all instances, constitute a final sale and IMMORTAL URNS™, LLC retains any and all rights to request additional information and/or verification from you prior to accepting orders. IMMORTAL URNS™, LLC, in its sole discretion, may accept or decline to accept any and all orders for any reason or no reason at all. IMMORTAL URNS™, LLC does not discriminate on the basis of race, religion, sexual orientation, gender or otherwise in accepting and/or declining orders. Upon acceptance of your order, if necessary, a collection kit will be sent to the designated recipient. Upon receipt of the collection kit by our vendors or artists, order information such as memorial count, sizing, style and color is deemed as final and cannot be changed without written approval of IMMORTAL URNS™, LLC. Any changes you request to your order may result in additional fees.

3.7 Shipping Policy; Delivery Dates.

3.7.1 Shipping Policy. You acknowledge that any specific delivery windows and timeframes provided are to be used as general guidance and are not meant to provide any specific delivery timeframe obligations by IMMORTAL URNS™, LLC. IMMORTAL URNS™, LLC ships cremains and return ash collection kits via USPS Express Mail which is the ONLY LAWFUL way and finished products via the major carriers (USPS, FedEx or UPS). It is solely your responsibility to provide us accurate shipping information. You hereby acknowledge and agree that all expenses, delays, and lost or damaged shipments related to incomplete or invalid addresses or other shipping information will be borne solely by you. If any products are returned and reshipped, all additional shipping costs is your sole expense and responsibility. Further, you hereby acknowledge that any and all damage or loss of cremains you provide or memorials shall be the sole responsibility of the shipper and not IMMORTAL URNS™, LLC. If any cremains or ash are left over from the process of incorporation, they will be scattered at a local scenic locale respectfully of course. If the shipper fails to deliver a collection kit and/or memorial(s) for whatever reason and it is returned sender not found/available, and then misplaced upon return shipment by the shipper, IMMORTAL URNS™, LLC is not responsible for the cost or emotional pain of such lost or misplaced shipments. In the case of lost or misplaced shipments, you are responsible for resolution with shipper.

3.7.2 Guaranteed Delivery Dates. In the event that a shipper (e.g., UPS, FedEx, USPS, DHL) has missed a “guaranteed” delivery date, (only air shipment times can be guaranteed), any extra shipping amount paid by you will be refunded. Notwithstanding, however, UPS, FedEx, USPS, DHL will not refund shipping charges due to weather delays or events beyond their control. If an adult signature is required and there is no one to sign for it upon a first attempt, there will be no refunds. You will be assessed a restocking fee for all products returned because of a missed “guaranteed” delivery date. See www.ups.com, www.fedex.com, www.usps.com, www.dhl-usa.com for their policies regarding “guaranteed” delivery.

3.8 Order Completion Policy. You understand and acknowledge that we provide cremains or ash-infused handmade memorials on demand through the utilization of artists that are independent contractors and not our employees or authorized agents. As such, we cannot guarantee that our artists reserved or booked to fulfill cremains or ash-infused memorial orders will be available indefinitely to create such memorial pieces and death care related services. Further, the completion of these handmade memorial pieces and service offerings is dependent upon your cooperation and timely return of the collection kit provided to you. To that end, should you fail to return your collection kit in accordance with the specific instructions provided, and in a timely manner, the artist who fulfills your cremains or ash-infused memorial order may no longer be available, or the particular cremains or ash-infused memorial piece may not be possible to create or craft. As a result, while we will use our reasonable efforts to fulfill all orders including those returned in an untimely manner, you specifically acknowledge and agree that, if you have not returned the collection kit within twelve (12) months from the date of acceptance of your order: (i) we will have no obligation whatsoever to fulfill the related cremains or ash-infused memorial order upon any subsequent return of the collection kit; (ii) the full purchase price for such order shall be released with no obligation for refund; and (iii) you release all claims you may have against us in connection with such order, and in connection with any collection kit subsequently returned to us, or the disposal thereof.

3.9 Discounts and Group Purchases. We may from time to time offer volume discounts for purchases, customer loyalty, military or other discounts. These discounts are offered in our sole discretion and must be active at the time you place your order for them to apply; we may cancel discounts and promotions at any time in our exclusive discretion. We may allow you to enter into a Group Purchase (where we permit multiple customers to make a bulk purchase together). Each Group Purchase will have an individual responsible for finally confirming the order (including all participating customer’s orders), we refer to this person as the “Organizer.” Participants in a Group Purchase may add, remove, or modify their orders up until the point the Organizer submits the order for the Group Purchase. You agree that by participating in any Group Purchase you will be charged for those items present in your order at the time the Organizer submits the order, and release IMMORTAL URNS™, LLC from any liability whatsoever due to delay, early submission, or other action of the Organizer. Discounts for Group Purchases will be calculated as of the time of order submission by the Organizer. NOTE: discounts may vary based on the volume and products present in the Group Order as of the time of submission by the Organizer – by participating in a Group Purchase you acknowledge that there is no guarantee you will receive a discount, and agree to pay the full retail price (without discount) for any products you have added to a Group Order if no discount applies to such products as of the time of submission by the Organizer. We will otherwise apply all discounts applicable at the time the order is submitted by the Organizer.

Acceptable Use Policy for the Services & Website. You will not, and will not allow or authorize others to, use the Services or the Website to take any actions that: (i) infringe on our or any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (ii) violate any applicable law, statute, ordinance or regulation (including those regarding export control); (iii) are defamatory, trade libelous, threatening, harassing, invasive of privacy, stalking, harassment, abusive, tortuous conduct, hateful, discrimination based on race, ethnicity, gender, sex or disability, pornographic or obscene; (iv) involve interference with the Website or any servers or networks connected to the Website or disobey any requirements, procedures, policies or regulations of networks connected to the Website, or attempt to breach the security of or disrupt Internet communications on the Website (including without limitation accessing data to which you are not the intended recipient); (v) impersonate any person or entity, including, without limitation, one of our or other’s officers or employees, or falsely state or otherwise misrepresent your affiliation with a person or entity; or (vi) attempt to gain access to other users’ accounts or otherwise mine information about other users or the Website. IMMORTAL URNS™, LLC maintains a policy of terminating access to the Website and Services as to any users who repeatedly infringe on a third party’s intellectual property rights (including in cases where submitted content is alleged by a third party to infringe on their intellectual property rights).
Ownership; Covered Communications.

5.1 Ownership. You acknowledge and agree that, unless otherwise indicated, that as between you and us, all title to and ownership of the Website, Services and intellectual property rights thereto including, without limitation, copyrights, Website content and “look and feel”, documentation (printed and electronic), data, databases, Confidential Information, photographs, images, text, graphics, logos, icons, images, videos, sound recordings, audio/visual clips and designs (collectively, the “Materials”) and any derivatives, improvements, enhancements or extension of, and any feedback or suggestions to, any of the foregoing, conceived, reduced to practice, or developed whether alone or jointly with others by us, you or any third party, are and will remain solely vested in us at all times and for all purposes. Additionally, we own all of the trademarks, service marks, slogans and logos and goodwill associated with the foregoing throughout the world whether owned by us or licensed to us from a third party (collectively, the “Marks”) used and displayed on the Website, unless otherwise noted. Unless otherwise indicated, no information or material from the Website (including, without limitation, the Marks), may be copied, reproduced, printed, displayed, republished, downloaded, posted, digitized, translated, modified, transmitted, distributed, used or commercially exploited in any way without our explicit consent. Nothing in these Terms constitutes a waiver of any rights under copyright laws or any other federal, state or local law, regulation, ordinance or treaty. Nothing in these Terms should be construed as conferring by implication, estoppel or otherwise, any license or right under or to any intellectual property right including, without limitation, any patent, trademark, service mark or copyright of ours or any third party.

5.2 Currency of Materials. While we endeavor to keep the Materials on the Website current, the Materials on the Website should not be relied upon to be fully comprehensive or error free and in the case of images of exemplary designs they are not intended to be a guarantee of the exact duplicates of any products you may order.

5.3 Consumer Review Fairness Act of 2016. As it pertains to this paragraph, “Covered Communication” means any written, oral or pictorial (including pictures, photographs, video, illustrations and symbols) review, performance assessment of, or other similar analysis of, including by electronic means, the goods, services or conduct of us by you. The Consumer Review Fairness Act gives you certain protection against “gag” clauses prohibiting the disparagement of a service provider’s service offerings. The parties acknowledge and agree that, notwithstanding anything to the contrary herein, no clause in these Terms shall be constructed to (i) prohibit or restrict the ability of, or impose a penalty or fee against, you from engaging in any Covered Communication or (ii) transfer or require you to transfer to us any intellectual property rights in any otherwise lawful Covered Communication other than the non-exclusive license set forth in this clause; provided however that: (1) the foregoing shall not affect (A) any duty of confidentiality imposed by law, (B) any civil actions for defamation, libel or slander or any similar causes of action, or (C) our right to remove or refuse to display publicly on an Internet website or webpage owned, operated or otherwise controlled by us any Covered Communication that contains the personal information or likeness of any person, or is libelous, harassing, abusive, obscene, vulgar, sexually explicit, or is inappropriate with respect to race, gender, sexuality, ethnicity, or other intrinsic characteristic, or is unrelated to the goods and services offered by or available at our Internet websites or webpages; and (2) the foregoing shall not apply to the extent that the clause in these Terms prohibits disclosure or submission of (A) trade secrets or commercial or financial information obtained from any person and considered privileged or confidential, (B) personnel and medical files and similar information, the disclosure of which would constitute a clearly and unwarranted invasion of personal privacy, (C) records or information compiled for law enforcement purposes, the disclosure of which would constitute a clearly and unwarranted invasion of personal privacy, (D) content that is unlawful or otherwise meets the requirements of subsection (2)(C) above, or (E) content that contains any computer viruses, worms, or other potentially damaging computer code, processes, programs, applications or files. You hereby grant IMMORTAL URNS™, LLC and our successors and assign, a non-exclusive, perpetual, irrevocable, fully-paid, royalty-free right to copy, use, reproduce, edit, display, or commercially exploit any Covered Communication, in whole or in part, in any media (including Internet) whether now know or hereafter created, without the requirement of an accounting or prior written notice to you by us.

Third Party Websites. This Website may contain links to third-party websites. In the event we do provide such links to or information about third-party websites, products and services we do so only for your convenience and informational purposes. We do not control such websites, and are not responsible for the content and performance of these websites or for your transactions with them. Unless expressly stated otherwise, we do not investigate, verify, monitor, any third-party website, product or service or make any representation or warranty, either expressed or implied, about any third-party website, product or service or the accuracy, reliability or completeness of information about them. Prior to accessing a third-party website or purchasing or using any third-party product or service, we recommend that you investigate and evaluate whether the third-party website, product or service meets your needs. You acknowledge and agree that we are not responsible for any damages or losses caused or alleged to have been caused by your use of any third-party websites, or from the products, content, material or information presented by or available through those websites. The information provided on our website is for education purposes and doesn’t constitute legal or otherwise “professional advice.” We recommend you contact an attorney directly or other licensed professional should you require their services with your situation.
Term & Termination. These Terms are effective from the date that you first access the Website and continues in effect until terminated in accordance with these Terms. We may terminate your access to the Website or the Services at any time for any reason. Cause for such termination shall include, but not be limited to: (i) breaches or violations of these Terms; (ii) requests by law enforcement or other government agencies; (iii) a request by you (self-initiated account deletions); (iv) discontinuance or material modification to the Services (or any part thereof); (v) unexpected technical or security issues or problems; (vi) fraudulent or illegal activities performed by or on behalf of you in connection with the Services or the Website; (vii) discontinuance of the Services as a whole; (viii) a statement by you that you no longer agree to these Terms, or a statement by you otherwise requesting termination of your access to the Services; and/or (ix) any other reason considered by us to be in our best interest.
Limitation of Liability; Indemnification.

8.1 Limitation of Liability. In no event and under no circumstances shall we or any contributors of information to the Website or our sponsors, vendors, artists, licensors or authorized representatives be liable to you or any third party for special, incidental, punitive or consequential damages (including without limitation any loss of profits, lost savings, or loss of data) arising out of your (or any authorized user’s) or any unrelated party’s use or inability to use the Services and/or the Website, or your (or any authorized user’s) or any unrelated party’s reliance or use of information, products or Services provided on or through the internet, or that result from mistakes, omissions, interruptions, loss of cremains/ashes, errors, defects, delays in shipment, service or transmission or any failure of performance of the Services and/or the Website, even if we, or any of our authorized representatives, have been advised of the possibility of such damage and even if the remedies stated in these terms fail of their essential purpose. You and each user of the Website and/or Services expressly releases us from, any and all liability whatsoever for any controversies, mental pain and anguish claims, suits, injuries and/or damages arising from and/or in any way related to disputes regarding the Website and/or the Services, including disputes between you and any third party (including vendors and artists).

8.2 Indemnification. You hereby agree to indemnify and hold IMMORTAL URNS™, LLC and our officers, directors, employees, volunteers, affiliates, licensors, vendors, artists and suppliers harmless from and against any lawsuit, claim, damage, liability, or expense (including reasonable attorneys’ fees) incurred by us and our officers, directors, employees, volunteers, affiliates, licensors, vendors, artists and suppliers pertaining to our use of any information provided by you, your breach of Section 3.2 (Submission Requirements), your failure to abide by the acceptable use policy (set forth below), your willful misconduct or gross negligence, or any infringement of intellectual property rights or rights of publicity or privacy of any third party that relates to any information, image, voice, name or content, even if any such claims, damages, liability or expense are based in whole or in part on our own negligence. In no event shall our aggregate and complete liability to you and any third party in connection with any and all of our services provided via the Website, however arising, exceed a maximum of the full retail purchase price of the transaction (including shipping costs) at time of purchase.

Disclaimer of Warranties/Refunds/Guarantees.

9.1 No Warranties, Refunds, or Guarantees. The Website (including without limitation all Services Goods and Materials) is provided “as is” and “with all faults” without warranty of any kind and the entire risk as to satisfactory quality, performance, accuracy and effort is with you. There is no warranty, refund, representation or guarantee that the Website will continuously operate or be error free or that any problems will be corrected, or that any information, software or other material accessible from the Website is free of viruses, worms, trojan horses or other harmful components. Further, we do not warrant, guarantee, or make any representations regarding the use of, or the results of the use of the Website either in terms of its compatibility with hardware or other software, its reliability, or otherwise; and you rely on the Website solely at your own risk. Any and all other representations and warranties including, but not limited to, any implied warranties of merchantability and/or fitness of the product for a particular use or purpose, quality, course of dealings, usage of trade, inaccuracy in content caused by our failure to perform with reasonable care, quiet enjoyment or non-infringement are hereby expressly disclaimed. You acknowledge, understand and agree that we at IMMORTAL URNS™, LLC are not responsible for the performance or conduct, whether on or off the Website, of any vendor or artist or of any user of our Services.

9.2 No Geographic Representations. We make no representation that Immortal Urns™, LLC and its products/services are offered in all states or the Website operates (or is legally permitted to operate) in all geographic areas. We make no representation that the Website, services or information found through the Website or services is appropriate or available for use in all geographic locations, and accessing the Website from territories where the content of the Website is illegal is expressly prohibited. If you view the Website and/or access the Services from any country other than the United States of America, you acknowledge that you are doing so on your own initiative and you are solely responsible for compliance with all applicable laws.

Confidentiality and Privacy.

10.1 Definition of Confidential Information. As used in these Terms, “Confidential Information” means all confidential information disclosed by a party (“Disclosing Party”) to the other party (“Receiving Party”), whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Your Confidential Information shall include any personal information provided to us (except such information as is provided for purposes of public display, for example for use with the online memorial services). Our Confidential Information shall include our intellectual property, proprietary information, Materials, these Terms, business and marketing plans, customer lists, vendor and artist’s lists, price listings, process and methodologies regarding the Services, all product plans and designs, and business processes disclosed by us, if any. However, Confidential Information shall not include any information that (i) is or becomes generally known to the public without breach of any obligation owed to the Disclosing Party, (ii) was known to the Receiving Party prior to its disclosure by the Disclosing Party without breach of any obligation owed to the Disclosing Party, (iii) is received from a third party without breach of any obligation owed to the Disclosing Party, or (iv) was independently developed by the Receiving Party.

10.2 Protection of Confidential and Privacy Information. The Receiving Party shall use the same degree of care that it uses to protect the confidentiality of its own confidential information of like kind (but in no event less than reasonable care) (i) not to use any Confidential Information of the Disclosing Party for any purpose outside the scope of the Services and the Website, and (ii) except as otherwise authorized by the Disclosing Party in writing, to limit access to Confidential Information of the Disclosing Party to those of it and its affiliates’ employees, contractors and agents who need such access for purposes consistent with these Terms and who have signed confidentiality agreements with the Receiving Party containing protections no less stringent than those herein.

10.3 Compelled Disclosure. The Receiving Party may disclose Confidential Information of the Disclosing Party if it is compelled by law to do so, provided the Receiving Party gives the Disclosing Party prior notice of such compelled disclosure (to the extent legally permitted) and reasonable assistance, at the Disclosing Party’s cost, if the Disclosing Party wishes to contest the disclosure. If the Receiving Party is compelled by law to disclose the Disclosing Party’s Confidential Information as part of a civil proceeding to which the Disclosing Party is a party, and the Disclosing Party is not contesting the disclosure, the Disclosing Party will reimburse the Receiving Party for its reasonable cost of compiling and providing secure access to such Confidential Information.

Governing Law and Venue. These Terms are governed by the laws of the State of Pennsylvania, U.S.A., excluding any conflict of laws, rules or similar principals, and the applicable laws, regulations and treaties of the United States of America. Any action arising out of any dispute with respect to this Agreement shall only be brought in the state or federal courts located in Pennsylvania and first to a mutually agreed upon Pennsylvania mediator/arbitrator in a county of IMMORTAL URNS™, LLC’S choosing.
Binding Arbitration. Any controversy, claim, or dispute arising out of or relating to these Terms, or its interpretation, application, implementation, breach or enforcement, and any other claim, controversy or dispute among you and IMMORTAL URNS™, LLC relating in any way to the Website or the Services provided by IMMORTAL URNS™, LLC which the parties are unable to resolve by mutual agreement, shall be settled by submission by any party of the controversy, claim or dispute to a non binding arbitration or mediation in Pennsylvania and in accordance with the Commercial Mediation/Arbitration Rules of the Mediation/American Arbitration Association then in effect, with the stipulation that the matter shall be heard by a single mediator. In any such arbitration proceeding, the parties agree to provide all discoveries deemed necessary by the mediator. The decision and award made by the mediator shall not necessarily be final, binding, and conclusive on all parties hereto for all purposes, and judgment may or may not be entered thereon in any court having jurisdiction thereof.
No Waiver. If any provision of these Terms is held to be illegal, invalid, or unenforceable, then that provision shall be fully severable from these Terms and shall not affect the legality, validity, or enforceability of the remaining provisions of these Terms. Failure by us to enforce any particular term of these Terms shall not be construed as a waiver of any of our rights hereunder. You agree that, if the terms of these Terms are not specifically enforced, we will be irreparably damaged, and therefore you agree that we shall be entitled, without bond, other security or proof of damages, to appropriate equitable remedies with respect to any breaches in addition to any other available remedies. These Terms (and each supplemental agreement referenced in or referencing these Terms found on the Website) constitutes the entire agreement between you and us with respect to the Website and the Services.
Entire Agreement. These Terms, our Privacy Policy, and our Return Policy constitute the entire agreement between you and IMMORTAL URNS™, LLC with respect to the Website and the Services, and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website and the Services and with the exception of any IMMORTAL URNS™. LLC and Coaching/WELLNESS Service Disclaimers signed by both the Client and IMMORTAL URNS™, LLC
Contact Information. If you have any questions regarding these Terms or the Services, we encourage you to contact us via www.immortalurns.com and/or email at immortalurnsllc@gmail.com

16. All Rights Reserved and Intellectual Property: All rights not expressly granted in this agreement are reserved by IMMORTAL URNS™, LLC and All intellectual property is owned exclusively by IMMORTAL URNS™, LLC

17. Your personal information can and may be used to better facilitate your shopping experience and to make all necessary adjustments for future optimal goods, services, and transactions.

18. Neither visiting this website, purchasing IMMORTAL URNS™, LLC goods, COSMIC KEEPSAKES™, packages, Coaching Services, booking a consultation, etc constitutes licensed professional advice or legal advice by IMMORTAL URNS™, LLC. IMMORTAL URNS™, LLC is an educational and aging wellness advocacy goods/services company.

19. IMMORTAL URNS™, LLC and its Coaching and Spiritual Advising Services do not constitute legal advice and IMMORTAL URNS™, LLC as a specific company/entity and by itself is not a licensed attorney, funeral director, accountant, insurance agent, physician, or licensed in any professional capacity except for the necessary state business licenses. None of the goods and Coaching or Advocacy Services provided by IMMORTAL URNS™, LLC or its vendors, independent contractors, etc should be considered legal advice or used as a substitute for legal advice with the exception of any entity that is also licensed counsel. Absence of any existing partnership or referral to licensed counsel, the Client is advised to seek the counsel of an attorney or other licensed professional on their own for all legal matters.

ACCESSIBILITY STATEMENT

IMMORTAL URNS™, LLC is committed to ensuring accessibility for everyone, including people with visual, hearing, cognitive and motor impairments. We are continually improving the user experience for everyone, and applying the relevant accessibility standards as we grow.

Our goal is to make the information on our website accessible to all, including individuals with disabilities, and to ensuring its website complies with Title III of the Americans with Disabilities Act by using World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) 2.0 Level A Success Criteria. Please keep in mind that our efforts are ongoing, therefore, there may be certain areas of our website that achieve increased accessibility at a rate different than others during a given period of time.

Contacting Us

If you would like to request accessibility-related assistance, report any accessibility problems, ordering and/or product information have a question or want to request any information in an accessible alternative format, please email us at immortalurnsllc@gmail.com

Accessibility suggestions

To have the best experience of our site, we recommend that you take advantage of all opportunities to increase accessibility and customization that are available. The following tips should help you:

How to Change Text Size

On most browsers, try holding down the Ctrl key and scrolling the mouse wheel (if you have one), or hold down the Ctrl key and at the same time, push the – or + key.
In Firefox and Internet Explorer, click the “View” menu, then select “Zoom” and then choose the whether you would like to increase the size (zoom in) or decrease the size (zoom out).
In Google Chrome, click the customize button (spanner icon), then select the plus or minus buttons to zoom.

Changing Color Contrast

Changing color contrast on your computer:

For Windows computers, click “Start”, then “Control Panel”. Select the “Accessibility Options” icon, select the “Display” tab and select the “Use High Contrast” check box. Select the “Settings” button to browse different color contrast options.
For Apple Macs, select “System Preferences”, then “Universal Access”. Select the “Seeing” tab and adjust the “Display” section.

Changing color contrast of a website via a browser:

In Internet Explorer, click “Tools”, then select “Internet options.” From within the “General” tab, click the “Colors” button. Deselect the “Use Windows colors” checkbox and change the color by selecting the color swatch. Then, select “Accessibility” within the “Internet options” window and select “Ignore colors specified on web pages.”
In Firefox, click “Tools”, then select “Options.” From within the “Colors” tab, click the “Colors” button. Select the appropriate colors from the color swatch and un-tick the checkbox labeled “Allow pages to choose their own colors, instead of my selections above” and click OK.